Privacy Policy for Helena Sinding / Sinding Social

This privacy policy explains how Helena Sinding / Sinding Social processes personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

The data controller is Helena Sinding, who can be contacted at [email protected] .

We handle personal information with respect, care, and in line with current legislation.

What information do we collect?

When you register for membership, subscribe to a newsletter, participate in coaching sessions, or use our website, we may collect and process the following information:

• Name

• Email address

• Address (if provided during purchase)

• Phone number (if provided)

• Payment history, charged amounts, and transaction details (processed through Stripe – we do not store card details ourselves)

• Participation in coaching (Zoom sessions, recordings may occur)

• Activity in the membership portal (Kajabi)

• Technical information such as IP address, browser type, language, and operating system

Purpose of processing

We process personal data for the following purposes:

• To manage and deliver your membership in Social Studio

• To provide access to the membership portal and coaching sessions (Kajabi and Zoom)

• To process payments (via Stripe)

• To provide customer service and respond to inquiries

• To send newsletters, tips, and marketing emails (with consent/opt-in)

• To improve our services through statistics and analysis

• To deliver relevant content and marketing through Instagram advertising

Legal basis and consent

Processing of your personal data is based on:

• Contract: When you purchase a membership, we must process necessary data to deliver the service.

• Consent: When you sign up for newsletters or receive marketing emails, this is based on your consent.

• Legitimate interest: We may send relevant information if you have had a customer relationship with us, in line with GDPR art. 6(f).

You may withdraw your consent at any time by contacting us or unsubscribing via the link provided in our emails.

Storage and retention

We only store personal data for as long as necessary to fulfill the purpose of processing:

• If you have an active dialogue with us, we will store your data for 2 years from the last interaction.

• If you are an active member, your data will be stored as long as your membership is active.

• When consent is withdrawn or a membership is terminated, the data will be deleted or anonymized within a reasonable period, unless required by law to retain (e.g., for accounting purposes).

Where is the data stored?

Data is processed and stored in the following systems:

• Kajabi: membership portal, email lists, and digital product delivery

• Stripe: payment processing

• Zoom: group sessions and 1:1 coaching (recordings may occur)

These providers are internationally recognized and compliant with GDPR/EU data protection standards.

Your rights under GDPR

You have the right to:

• Access the information we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to certain processing activities

• Withdraw your consent

• Opt out of direct marketing

To exercise your rights, please contact us at [email protected] .

Cookies

Our website only uses essential cookies for functionality and user experience. We do not store personal identifiers through cookies.

Sharing with third parties

We do not share personal data with external parties except with trusted service providers (Stripe, Kajabi, Zoom) who process data on our behalf in accordance with GDPR. We never sell your personal data to third parties.

Updates to this policy

This privacy policy may be updated from time to time. Updates will be published on our website.

Contact information

Helena Sinding / Sinding Social
Org. no.: 927 512 882
Address: Helgesens gate 13, 0553 Oslo, Norway
Email: [email protected] 

 This privacy policy was last updated: 01.01.2025